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​ULTRA LUXURY CONSULTING

EXPERIENCE DESIGN
& TRAINING

While luxury is all about what money can buy, ultra luxury is all about what money can't buy.

ABOUT ME

As a Luxury Customer Experience Designer and trainer with 15 years of global experience, I specialize in transforming teams to positively influence others. My focus on operations ensures excellence, guiding brands to establish cultural frameworks that drive loyalty, profitability, and trust. Emphasizing luxury, guest, and service cultures, I craft authentic, emotional, and sensorial journeys for guests and employees. As an International Speaker, I share insights worldwide.

I help brands transform from boring, robotic and predictable to authentic, intuitive and human.

“Natalia has vision and so many ideas that led to the creation of unique initiatives that made our experience today exceptional. her contribution resulted in the transformation of the organizational luxury and guest experience culture; and she supported us in finding the right balance between discipline, trust, and care. she is organized and methodical in focusing on every process and detail.  thanks to Natalia we have reinforced our reputation as a market leader in luxury, Hospitality and experience.”

Mahra Seddiqi, UAE

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Call 

+971 501 315 268

Email 

natalia@nataliajaramillo.com

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